Tag: valeriamaltoni

  • The Year in quotes: great hints from Conversation Agent

    Christmas Thoughts 2010 View more presentations from Valeria Maltoni. This slide show is simple, clean and straight to the point: “the biggest opportunity for social is to convert a buyer (one time) into a customer (repeat business), and move an employee/recruit from resource to a collaborator and co-creator of meaning and purpose with customers.”. You […]