If you are an employee and your digital toolset doesn’t work for collaboration, you might use a Facebook Group… or install some unsanctioned software… or use another tool that might not give the right people access, doesn’t scale, doesn’t back up etc.
Another great post by my friend Robert Fransgaard on the reality of bad enterprise UX.
I have shared my views on Good UX vs Bad UX. Hope it will be useful for all.
http://shivasankar.com/2017/11/17/good-ux-vs-bad-ux/
Do review and share your comments..