Davor on the Science of Happiness

In order to achieve Customer Happiness, we need to ask ourselves how can we, as customers, become happy. We also need to put ourselves into our customers’ shoes and ask ourselves when do our customers become happy.

Davor Altman gave a great presentation last weekend at WCEU. Here the article he just published.


By Luca Sartoni

Team Lead at Automattic, WordPress contributor, co-organiser at WordCamp Europe, blogger, photographer, geek, nerd.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s