Davor on the Science of Happiness

In order to achieve Customer Happiness, we need to ask ourselves how can we, as customers, become happy. We also need to put ourselves into our customers’ shoes and ask ourselves when do our customers become happy.

Davor Altman gave a great presentation last weekend at WCEU. Here the article he just published.

 

Published by Luca Sartoni

I lead a team of engineers across three continents at Automattic. I love hiking, photography, and 3D printers.

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