When designing online products it happens to refer to the future people who are supposed to use them.
We want to create products that can be used by the masses we put a lot of thinking into how ordinary people, without specific training, would be acting towards our design choices.
And way too often when we mean some user of this kind we refer to our mother.
“Imagine my mother doing this, or doing that…”, “my mother would not be be able to use this”, “my mother would click here and there”.
Let’s stop it. Referring to your mother does not tell me anything about how ordinary users behave, it just tells me a lot about the consideration you have about your own mom.