For me my time at McDonalds was invaluable. Yeah, I never want to scoop fries or make burgers again, but I learnt something more important. I started to chip away at my arrogance. I challenged the ways I dehumanized people for their job. I stopped equating dislike for big shitty companies with dislike for their foot soldiers. I developed more empathy.
I feel Kate Norquay’s article on working at Mac Donald’s. I had a similar experience in my late twenties and I recall it as the most formative part of my career.
Hat Tip: Davide on Facebook.